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What is Six Sigma?

In the manufacturing world, quality rules the day. Producing high-quality products that both meet company standards and customer expectations consistently is what manufacturing engineers dream about, what occupies their thoughts whether they’re in the office, at their kids’ ballet recital, or on the train heading home. Making high-quality products is tough enough, but to do

What is Gemba?

Gemba, a term first used by Toyota, means going to the real place where the action is. In the 1980s, ‘In Search of Excellence’ author Tom Peters popularized the concept when he talked about management by wandering around (MBWA). Like MBWA, Gemba walks take management to the front lines to see daily happenings. Gemba, however,